GENESIS SERVICE TERMS
GENESIS SERVICE TERMS - v1.2
Infinity AI LLC - Effective July 9, 2026
1. PARTIES & SERVICE. Infinity AI LLC ("Provider") builds and operates a mortgage-marketing web platform ("Platform") for the ordering client ("Client"). Genesis is a licensed managed service. Client licenses use of the Platform; Provider retains all ownership of software, templates, engine, and infrastructure. Client owns Client's brand assets and content.
2. NO LENDER RELATIONSHIP. Provider is a technology and marketing services company. Provider is not a lender, mortgage broker, or loan originator, is not a financial institution, and does not take loan applications, quote rates or terms, make credit decisions, or originate, broker, or service loans. All mortgage services offered through the Platform are offered solely by Client under Client's own licenses. Nothing in these Terms or the Platform conveys, transfers, or sponsors any license, registration, NMLS status, or authority of any kind, and nothing of regulatory value passes from Provider to Client; Client's fees purchase only a license to use the Genesis software platform as described in Section 1. Provider does not conduct loans, loan origination, or real estate brokerage transactions of any kind. Nothing in these Terms creates a partnership, joint venture, or agency between Provider and Client.
3. NO LEGAL OR PROFESSIONAL ADVICE. Provider is not a law firm, accounting firm, or compliance consultancy and provides no legal, tax, regulatory, or compliance advice. Any compliance-related features, checks, or content standards in the Platform (including display audits) are Provider's internal content standards for its own product, not legal opinions, and are not a substitute for advice from Client's own licensed counsel. Client is solely responsible for obtaining its own professional advice.
4. DELIVERABLES & TIMELINE. Scope equals the line items on the accepted order. Target delivery is 24-48 hours after fulfillment start. Pricing on the order is captured as a quote; the final invoice matches the accepted order unless a change order is agreed.
5. FEES. (a) One-time build fee per order. (b) Monthly Care Plan covering hosting, security, monitoring, and maintenance; the Care Plan is required to keep the Platform live. (c) Changes and updates after delivery are billable: quoted per request and charged to the card on file upon approval. Nothing in the Care Plan entitles Client to content or design changes. All fees are the fair market value of technology and marketing services actually rendered; no fee, or any portion of a fee, is payment for the referral of settlement service business.
6. PAYMENT & AUTO-RENEWAL. Card on file via Stripe. The Care Plan is a recurring monthly subscription that renews automatically each month until cancelled. The recurring amount is disclosed at checkout before the first charge. Client may cancel anytime through the billing portal or by written notice; cancellation takes effect at the end of the current billing period. Provider gives at least 30 days notice before any recurring price change. If a charge is declined: automatic retries (about 7 days), then a final notice, then a 7-day grace period, then Platform suspension (the Platform is replaced with a hold page). Service restores automatically on successful payment.
7. REFUNDS, SUSPENSION, RETENTION, TERMINATION. If Client cancels before fulfillment starts, the one-time build fee is refunded in full. Once fulfillment starts, build fees are non-refundable. During suspension, data and build are retained for 30 days; Client may request an export of Client brand assets and lead data. After 30 days unpaid, Provider may terminate and delete. Either party may cancel with 30 days notice. No Platform code transfer on exit (license, not sale).
8. CLIENT COMPLIANCE RESPONSIBILITY. Client warrants that Client holds every license required for Client's lending activity and that all licensing data supplied (NMLS numbers, state licenses, company identifiers) is accurate. Client is solely responsible for the regulatory compliance of Client's content, advertising, and lending activity, including all applicable federal, state, and local laws in every jurisdiction where Client operates, is licensed, or advertises (including TILA, RESPA, ECOA, state advertising and licensing display rules). Provider makes no representation that the Platform satisfies the licensing display or advertising requirements of any particular jurisdiction; conforming the Platform's content to each jurisdiction's requirements is Client's responsibility. Provider publishes no rates, APRs, or payment amounts, and Client agrees not to request them on the Platform.
9. INDEMNIFICATION. Client will indemnify, defend, and hold harmless Provider and its members, officers, and contractors from any third-party claim, loss, or expense (including reasonable attorney fees) arising out of (a) Client content or brand assets, (b) Client's lending, brokering, or advertising activity, (c) Client's violation of law or of these Terms, or (d) disputes between Client and Client's customers. This section survives termination.
10. CONSUMER LEADS & DATA. Leads captured by the Platform belong to Client. Client is the owner of consumer lead data and is responsible for Client's own privacy policy, consumer disclosures, and compliance with applicable privacy laws, including Nevada NRS 603A and, where applicable, the California Consumer Privacy Act. Provider processes lead data solely to deliver the service and never sells it. If Provider discovers a breach of security affecting consumer lead data, Provider will notify Client without unreasonable delay, consistent with NRS 603A, so Client can meet Client's own notification duties. On termination, Provider deletes or returns Client lead data within 30 days of written request, excluding routine backups purged on schedule.
11. ACCEPTABLE USE & IP. No unlawful, deceptive, or infringing content. Provider's software, designs, and know-how remain Provider's. Client receives a non-exclusive, non-transferable license for the service term.
12. WARRANTY DISCLAIMER. Service is provided on commercially reasonable efforts atop enterprise infrastructure (Cloudflare); no uptime guarantee beyond that. EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE PLATFORM AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE", AND PROVIDER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PROVIDER DOES NOT GUARANTEE ANY VOLUME OF LEADS, SEARCH RANKINGS, AI-SEARCH CITATIONS, OR BUSINESS RESULTS.
13. LIABILITY. Liability is capped at fees paid in the prior 3 months; no indirect, incidental, consequential, or punitive damages.
14. FORCE MAJEURE. Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disaster, war, terrorism, labor disputes, government action, utility or internet failures, or outages of third-party platforms (including Cloudflare and Stripe). Payment obligations for services already delivered are not excused.
15. DISPUTE RESOLUTION. Before filing any action, the parties will attempt in good faith to resolve any dispute by direct negotiation for 30 days, and if unresolved, by non-binding mediation in Washoe County, Nevada, before a mediator mutually selected from a Washoe County mediation roster; if the parties cannot agree on a mediator within 15 days, one will be appointed by the court. Any action not resolved by mediation will be brought exclusively in the state or federal courts sitting in Washoe County, Nevada. Each party bears its own mediation costs; the mediator's fee is split equally.
16. GENERAL & ENTIRE AGREEMENT. Nevada law governs, without regard to conflict-of-laws rules. These Terms, together with the accepted order, are the entire agreement between the parties and supersede all prior or contemporaneous statements, marketing materials, proposals, and communications; Client acknowledges it has not relied on any statement outside these Terms and the accepted order. If any provision is unenforceable, the remainder stays in effect. Terms may be updated with notice, applying to renewals. Electronic acceptance (checkbox) constitutes signature.